Apparently CEO @Jack has also hired a bunch of twits to run his support department, too!
Tired of the BULLSHIT that is most of Facebook, I recently switched to using Twitter for my political opining and for some basic information. More detailed information is gleaned from a number of non-social media platforms.
I never actually sign out of Twitter, I just close the browser window. Yes, my laptop cameras are all covered with black electrical tape so if any of the sites I visit try to turn on the camera, they'll only see a black screen.
This morning, when I opened Safari (default browser for Macs), Twitter wanted me to sign in. Okay, no problem.
Uh, yes it is.
After putting in my email address and password, I get this screen:
WTF??? I did NOT sign up for secondary verification! Oh, well... once I sign in I can remove it.
So I waited...
And waited...
And waited...
So far, 10 hours later, no SMS with a six-digit code. No SMS messages AT ALL from Twitter. And yes, my phone number ends in 67. I even tried to log in with my phone number, but still got the same promise of a six-digit code.
Those who read this and know me are, most likely, thinking, "There's NO WAY he waited 10 hours before contacting Twitter Support!"
And you would be right. I waited all of 4 minutes before going to the "Support" page.
Scanning EVERYTHING, I found that the only real "support" you can get is IF YOU ARE ALREADY LOGGED IN. The only option open to me was to "Submit A Ticket" to "Report A Problem".
After completing the form and playing the Captcha game, I submitted the ticket.
Within 20 seconds, I got the following email. There's no need to read the whole thing, it's just more of the BS that's on the so-called "Support" page and of no use to someone who's NOT already logged in. Note the last paragraph; the one beginning with, "If you've tried the above options and still need help..."
YES, I STILL NEED HELP! So I "reply to this email for further assistance... from the email address associated with ... (my) Twitter account. Almost immediately, I get this:
Now I'm looking for the cameras from "Candid Camera". Then I remember that Alan Funt's been dead for decades and realize that I've been punked by an auto-responder and now one's even watching. F*CK!
What's worse, no actual person will ever see my dilemma.
This is VERY frustrating, BUT not enough to get me to create a new account and start over.
Screw Twitter! I'm gonna go out and play.
Note: After 3 days, I finally got the six-digit code and was able to log in to my account. No explanation as to why things suddenly changed, though.
